Reset your password - HxGN AEC Project Viewer - Version 5.0 U2 (5.0.2) - Help

HxGN AEC Project Viewer Help

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  1. On the HxGN AEC Project Viewer sign in page, enter your username and then click Next.

  2. Click the Forgot password? link.

  3. On the Forgot your password page, verify your username and then click Submit.

    You’ll get a password reset link to your registered email.

    The password reset link has a time limit. If you couldn't reset your password within the specified time frame, repeat steps 1 to 3.

  4. Click the password reset link and follow the instructions on screen.

  5. Set a strong and unique password and click Submit.

Make sure that your new password meets the necessary criteria.

If you have trouble setting your password, please contact your workspace admin or our support.

Password requirements

  • The password must be at least 8 characters:

    • 1 English uppercase character (A to Z)

    • 1 English lowercase character (a to z)

    • 1 number (0 to 9)

    • 1 special character. For example: !, $, #, %