If you already have an account established with Smart Cloud, you will also need an account on Hexagon University to access training.
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Each site requires its own account.
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However, you can use your Smart Cloud credentials to access Hexagon University instead of signing in with your separate Hexagon University password.
You can use the same username (your email address) and password for each account,
but your credentials are maintained and stored separately by each site.
Signing in for the first time
If you access Hexagon University from Smart Cloud without having already registered a matching account on Hexagon University beforehand (using the same email address), a basic account is created on Hexagon University using the email and name information from Smart Cloud.
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If our registration system recognizes your email domain as belonging to one of our existing customers, within a minute or so after you are signed into Hexagon University, your account will be updated to provide access to our training catalog.
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If you are a new customer, or if our registration system for any reason does not recognize your email domain as belonging to an existing customer, you will be assigned to the Hexagon University Guest Community.
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The Guest Community provides access to training that is appropriate for the general public.
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For some products, you may find all the training you need in this group. However, if you are a licensed user of Hexagon software and you do not have access to training that you need, you will need to contact the site support team for assistance. To verify your status, it may be necessary to provide us with contact information for either a Hexagon sales representative, customer success manager, or the contact information of the Hexagon customer for whom you are working.
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Send questions to site support at universitysupport.ali@hexagon.com.