HxGN EAM Mobile extends the functionality of EAM to handheld devices, laptop computers, and tablets by providing remote access to the HxGN EAM solution.
Using a mobile device, such as a smartphone or a tablet, you can view, add, update, and delete information within HxGN EAM without having to work from a fixed terminal. EAM Mobile enables your maintenance personnel to remain in the field or on the floor while maintaining their access to the information and EAM functionality that they need to do their jobs on their mobile device. This technology provides them greater mobility and allows them to spend more time maintaining equipment, looking for problems, performing maintenance, and verifying performance rather than entering information into the system at a workstation.
EAM Mobile is available on Android and iOS devices. See the summary below highlighting a few of the functionalities available with HxGN EAM Mobile apps.
HxGN EAM Mobile Offline—Enable workers to harness EAM’s functionality on a powerful mobile platform. Access, capture, and manage information directly from the job site or service location. This results in higher productivity and more effective decision-making. EAM Mobile Offline is licensed by device to support shared devices within a facility or crew. EAM Mobile Offline functions with or without network connectivity. This enables workers to roam between connected and disconnected environments or areas of operation without having to worry about losing application performance. Data already on the mobile device will remain available for access and updating with automatic synchronization when connectivity has been established.
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Includes: Work orders, work requests, meter readings, equipment, checklists, physical inventory, reports, case management, asset hierarchy, equipment inspections
HxGN EAM Advanced Mobile—Take advantage of EAM’s most powerful, mobile-based product. Extending user capabilities to more EAM modules and functionality, EAM Advanced Mobile provides enhanced capabilities for supervisors and field users. With EAM Advanced Mobile, organizations can now digitize operations, provide offline capabilities when connection is unavailable, and improve the efficiency of the field personnel.
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Includes: Capability, work orders, work requests, permit to work, equipment, physical inventory, notebook, operator checklist, parts, purchase order receipts, asset inventory, requisitions
HxGN EAM Mobile Requestor—Allow users to create work requests, parts requisitions, and reservation requests, as well as provide access to the Contractor Portal. The Mobile Requestor is ideal for users that have a need to periodically create requests, or for contractors to see work that’s been assigned to them. Users can now access the Mobile Requestor functionalities from HxGN EAM’s Digital Work platform.
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Includes: Work requests, parts requisitions, reservation requests, operator checklist, Contractor Portal
Rapid request—Use a quick and simple method to submit call center requests to EAM from mobile devices. Upload pictures and specify locations with requests to identify work to be done. Eliminate the need for users to log in for one-off requests.
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Examples: Equipment repair, facility maintenance requests
Module features
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Module feature |
Description of feature |
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Work orders |
EAM Mobile enables users to download work orders from the EAM database to review and record performance data in the handheld device. Work orders are assigned to an individual user, which enables users to download a personalized listing of jobs to complete. EAM Mobile work functionality enables you to perform the following actions:
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Equipment |
EAM Mobile users can enter meter values into the system for all assigned equipment. Additionally, HxGN EAM Mobile automatically provides the appropriate unit of measure and meter name for each reading, ensuring accurate data collection and increased efficiency. EAM Mobile equipment functionality enables you to perform the following actions:
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Materials |
EAM Mobile interacts with barcode reading devices to facilitate the collection of current physical inventory information. Using a barcode reader, users can easily collect and record asset management data, including location, installation dates, warranty activation, and status changes. Using barcodes increases the accuracy of data recording and increases productivity and efficiency by enabling you to scan barcodes rather than manually entering part numbers. Barcode scanning also creates more consistent data entry when recording inventory counts, which improves system searches, asset performance analysis, and data overviews. EAM Mobile materials functionality enables you to perform the following actions:
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Inspections |
EAM Mobile also increases the efficiency of collecting inspection results for route or ad-hoc based inspections. EAM Mobile automatically provides a list of inspection points to follow to ensure a thorough examination of equipment, processes, plans, and/or other items needing review. After completing an inspection, users may enter inspection results into HxGN EAM Mobile’s inspection result entry lines, which can be associated with existing work orders or added manually. Additionally, EAM Mobile receives a set of operational instructions for data entry from the EAM database, as well as information relating to selected operations, such as an inspection. EAM Mobile also updates the entire system each time a user transmits entered or modified data to the EAM database. The process of transmitting data from the handheld device to the EAM database triggers a return transmission to EAM Mobile that updates previously loaded data, creating a true two-way, near real-time information exchange between EAM and EAM Mobile. EAM Mobile inspections functionality enables you to perform the following actions:
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Advanced |
EAM Mobile provides a great deal of advanced functionality to aid users in compliance to regulatory constraints, requirements for specific data entry points, visibility of attachments, and a great deal of customer-based configuration. These features include: 21 CFR 11 (electronic signature) - Companies can conduct further validation on their business process as it impacts the execution of work orders as changes to work order status captures the required, and regulated, electronic signature. Calibrations Data Entry - EAM Mobile serves as the input for calibration details for work orders with calibration elements. Data Collection Prompts - EAM Mobile provides the ability for user-created prompts to be ported out to handheld devices. These user-created prompts provide a more thorough solution for organizations requiring a mobile solution to fit their data collection needs in business processes. Screen Configuration - EAM Mobile administrators can configure the layout of certain detail screens, "hide" certain fields, and specify default values. Synchronization Profile - EAM Mobile provides the ability to define what data is to be synchronized to the handheld device. This flexibility provides the ability to control the costs of operating in a wide area wireless environment. Attachment Viewing - This connected luxury provides users with the ability to view attachments to equipment or work orders that contain graphical detail regarding the task at hand. |