Reassigning a Case - Honeywell DOC4000 - 7.3 - Help - Intergraph

DOC4000 User Guide

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English
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Honeywell DOC4000
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Cyber
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PAS Version
7.3

You can change the owner of a case by reassigning it. You can also use the Reassign Approver(s) button on the Case tab to change the selected approvers.

To reassign a case:

  1. In the DOC4000 web interface, click Workflows.

  2. On the Workflow Cases page, click the row of the case you want to open and reassign.

  3. Click Reassign Owner on the Case tab.

  4. On the Change Owner window, select the new owner, and then click OK.

  5. Click OK to confirm the reassignment.

DOC4000 changes the Owner field of the selected case to the name of the new owner.