Understanding How Workflow Cases Are Created - Honeywell DOC4000 - 7.3 - Help - Intergraph

DOC4000 User Guide

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Honeywell DOC4000
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7.3

When you click the Start New Case button to create a case, you select a workflow definition for the case. Then, the case is updated as each state of the workflow definition is achieved. An administrator can define which fields and workflow definitions you can select when starting a new case.

For more information about configuring the case type selection properties, see Configuring Case Type Selection Properties.

DOC4000 also provides automation that integrates workflow cases with common functions, such as change tracking, vulnerability and patch management, and baselines. When you click a configured button or a condition is detected, DOC4000 creates a case using the appropriate workflow definition.

For more information about configuring this automation, see Creating and Configuring Workflow Definitions.