To maintain the performance of DOC4000, the following components are required for each client computer accessing DOC4000.
Computer/Processor
Dual-core or one quad-core, 2 GHz processors or better.
RAM
4 GB.
Operating System
Microsoft Windows 7 or later.
Network Connectivity
100/1000 MBPS or better Ethernet network adapter and TCP/IP protocol are required.
Additional Software
Google Chrome, Chromium-based Microsoft Edge, or Internet Explorer 11.
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Compatibility View should be turned off.
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JavaScript, also referred to as active scripting and active content, must be allowed.
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Internet Explorer Enhanced Security Configuration may need to be disabled so JavaScript can run.
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If DOC4000 windows do not display as expected, turn off popup blocking browser options.
Microsoft Visio Viewer 2010 to 2016.
Microsoft Excel 2010 or later. Some asset models (e.g. Sensor Data Integrity or ABB Symphony Plus) require data import from Excel files. For more information to determine if an individual asset model has this requirement, see the Implementation Guide for that asset model. To facilitate this transfer from Microsoft Excel, you need Microsoft Access Database Engine on the data collector computers. The AccessDatabaseEngine.exe file is available in the Installation folder, or it is available for download from the Microsoft site: https://www.microsoft.com/en-us/download/details.aspx?id=13255.
Adobe Reader, if needed, for viewing PDF files requested from DOC4000.