The SystemStatus page is a diagnostic tool to confirm that the web server can reach the database server, therefore connects to the database each time. For server health checks required with load balancing, AcceleratorKMS offers a /Health request path that is considerably more efficient than the SystemStatus page. Requests to https://<Server-URL>/Health receive a simple 200/OK response – no database connection – which should be sufficient for the load balancer health check.
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Test |
Expected Results |
Troubleshooting |
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Go to the System Status page: https://<Server-URL>/Home/SystemStatus |
The System Status page loads and indicates the system is online. |
Problem: Page does not load. Resolution: The problem is related to the deployment or IIS install. Verify IIS settings are as indicated in the application/web server installation steps. |
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Problem: The site loads but the system is offline. Resolution: There is a problem with the database configuration/connectivity. The site administrator can start configuring AcceleratorKMS. See the AcceleratorKMS Application Administration Guide for more details. |